This page helps users handle a water bill need in Harford County, Maryland, including how to look up or pay a county water and sewer bill and where to ask billing questions.
Harford County BillPay and the Harford County Government Water and Sewer Billing office are the main official channels for county water and sewer bill payment and inquiry.
Harford County BillPay for water and sewer bills
Use open Harford County BillPay to start a water and sewer bill payment or inquiry. The BillPay page includes a Water & Sewer Bill option along with other county payment categories.
- Open the county BillPay page.
- Select the Water & Sewer Bill option.
- Follow the payment or inquiry prompts for the account.
- Use the county contact options if the bill, balance, or account information needs staff review.
Use the county bill category carefully. Invoice and ticket payment options are separate from water and sewer bill payments.
Water and sewer bill timing and charges
Harford County water and sewer customers are billed quarterly. Usage charges are generally based on the amount of water used by the property, while capital charges may vary by property based on connection timing and location.
County water and sewer customers also pay a user benefit assessment. The assessment is levied for 25 years on properties connected to the county water and/or sewer system and is mailed around July 1 with property tax bills.
For more background on billing categories, use the county’s review water and sewer bill information page.
Payment options for county water and sewer bills
Harford County lists several ways to pay water and sewer bills, including online, by telephone, by mail, drop box, and in person. The county accepts Visa®, MasterCard®, Discover® credit cards, and electronic checks for electronic payments.
The county’s posted payment options include:
| Payment option | How it works |
|---|---|
| Electronic payment | Use the county’s Property Bills Search or BillPay path for Tax, Assessment, or Water & Sewer payments. |
| Telephone payment | Call 1-888-288-5609 for Water & Sewer payments. |
| Mail payment | Mail payment to Harford County Dept. of the Treasury, 220 S. Main Street, Bel Air, MD 21014, and include a phone number and address. |
| Drop box | Use the check or money order drop box on the Bond Street side of 220 S. Main Street. No cash payments are accepted at this time. |
| In person | Visit the first floor office at 220 S. Main Street in Bel Air during posted office hours. |
Harford County states that Water & Sewer Bill payments have no convenience fee for credit card transactions or electronic check transactions. Tax and Assessment payments have separate fee rules.
For the full county payment page, use check Harford County bill inquiry and payment options.
Late water and sewer bills
Water and sewer bills are due 30 days from the date of issue. Payments received after the due date are subject to a penalty.
Unpaid water and sewer bills are treated as a lien against the property. They may also lead to penalty charges, possible service termination, and possible sale at the county’s property tax sale.
Tenant, owner, and moving questions
Water and sewer bills are issued to the deeded owner of the property. If a tenant is responsible for paying the bill, payment arrangements should be handled with the property owner or through the billing office.
If a property is sold, the settlement officer prorates the water and sewer bill based on average consumption. Tenants moving out should contact the property owner. Harford County lists a $50 charge for special meter readings.
Service availability and water issues
For public water or sewer availability, contact the Department of Public Works New Accounts Section. The county states that staff can tell you whether public water and/or sewer is available for a property and provide connection cost information if service is available.
For cloudy water, taste, or odor issues, Harford County lists a separate water quality phone number. For broken water mains, sewage backups, or other service-related emergencies, the Division of Water and Sewer lists an emergency reporting number.
Water bill contacts
Use these county contacts for billing questions, service availability, payment routing, and water or sewer service issues.
-
Harford County Government - Water and Sewer Billing
Phone: (410) 638-3311 -
Water and Sewer Accounting Section, Department of Treasury
Phone: (410) 638-3311
Email: harfordws@harfordcountymd.gov -
Harford County Dept. of the Treasury, 220 S. Main Street, Bel Air, MD 21014
Phone: (410) 638-3269
Email: treasury@harfordcountymd.gov -
Department of Public Works New Accounts Section, 3334 Abingdon Road, Abingdon, MD 21009
Phone: (410) 638-3300 -
Division of Water and Sewer, 3334 Abingdon Road, Abingdon, MD 21009
Phone: (410) 638-3300
Business hours: 8AM - 5PM Monday - Friday -
Water quality issues
Phone: (410) 638-3939 -
Broken water main, sewage backup, or service-related emergency
Phone: (410) 612-1612
Common questions
Where can I pay a Harford County water and sewer bill online?
Use access Harford County BillPay and choose the Water & Sewer Bill option.
How often are Harford County water and sewer bills issued?
Meters are read and billed quarterly. Water and sewer bills are due 30 days from the date of issue.
Is there a convenience fee for Harford County water and sewer bill payments?
Harford County lists no convenience fee for Water & Sewer Bill payments by credit card or electronic check.
Who should I contact about a water bill balance, consumption question, or payment issue?
Contact Water and Sewer Accounting at (410) 638-3311 or [harfordws@harfordcountymd.gov](mailto:harfordws@harfordcountymd.gov) for billing, consumption, or payment questions.
Can a tenant receive the Harford County water and sewer bill?
Water and sewer bills are issued to the deeded owner only. Tenants responsible for payment should make arrangements with the property owner or contact the billing office.
What happens if a Harford County water and sewer bill is not paid?
Late bills are subject to penalties. Unpaid charges are a lien against the property and may result in possible service termination or property tax sale action.
Who handles questions about connecting to county water or sewer service?
Call or visit the Department of Public Works New Accounts Section at 3334 Abingdon Road, Abingdon, MD 21009, or call (410) 638-3300.