Find an Inmate in Comal County Jail

This guide helps you handle an inmate search in Comal County, Texas by showing where to check jail records, when to use the Criminal / Jail Records Division, and where to turn for bond or custody questions.

The main public path runs through Comal County Jail and the Criminal / Jail Records Division. This site is independent and does not provide legal, tax, or financial advice or guarantees, so use official county resources for decisions and records.

Official jail records access

For current jail and bond inmate records, start with the county’s jail records page. That is the public route for booking dates, release dates, arresting agency, and charges.

• Open the jail records page and search for the inmate record you need.
• Review the jail and bond inmate details that are listed, including booking and release dates, arresting agency, and charges.
• Use a formal records request through the Criminal / Jail Records Division when you need copies, added detail, or help resolving a record issue.

For jail location details and general custody information, use the Corrections page.

Jail open records request

If the record you need is not resolved on the jail records page, send a written request to the Comal County Criminal / Jail Records Division. Requests can be made online, in person, by email, or by fax, and they are handled in the order received.

• Name
• Date of Birth
• Date of Incarceration
• Information being requested

The county’s online form lets you route the request directly to jail records staff and choose how you want the response returned.

• Submit the online jail open records request or make the request in person, by email, or by fax.
• Select whether you want the records mailed, emailed, held for pickup, or mailed to a different address.
• Pay any required fee before expecting documents by mail or email.

Request handling, turnaround, and fees are summarized below.

Important: Medical documents must be picked up in person with proof of identification, and some records must be requested from the agency or court that holds them.

Court records and related files

Jail and bond records are not the same as court records. If you need court documents, request them from the appropriate court clerk instead of the jail records office.

The county’s Court Information page can help you route a request to the correct court.

Bond and payment rules

After you confirm custody status, bond questions route through the jail and the Bail Bond Office. Comal County warns that the jail will not contact you asking for bond money or any other payment.

• Cash bonds are taken only in person at the jail.
• Surety bonds must be handled through a licensed bonding company.
• All cash bonds and fines must be paid by money order or cashier’s check for the exact amount.
• Wire transfers, internet payments, and overpayments are not accepted.

You can review the county’s Bail Bonding Information page for bond types and Bail Bond Board details. Sheriff’s Office employees cannot contact a bondsman for you or recommend one.

Visitation scheduling

In-person visitation and video visitation are scheduled through IC Solutions, the kiosk in the Bonding lobby, or phone support. Visitors must arrive 10 minutes before the scheduled visit and sign in with a valid U.S. government-issued identification card.

• Schedule the visit online, at the kiosk, or by calling (888) 506-8407.
• Arrive 10 minutes early to complete sign-in.
• Do not plan an in-person visit if you were incarcerated with Comal County Jail within the past six months.

Check the Visitation Schedule page before you go.

Mail, money, and property

After you locate the inmate, follow the county’s mailing and deposit rules carefully so your mail, funds, or pickup request is not delayed.

• Regular inmate mail goes to P.O. Box 16120, Jonesboro, AR 72401 and must include the inmate’s first and last name and SO Number.
• Packages and legal mail go to Comal County Jail, 3000 IH 35 South, New Braunfels, TX 78130, with the inmate’s first and last name and SO Number.
• Funds may be deposited through Access Corrections or at the kiosk in the Bonding Lobby. Cash, checks, and money orders sent by mail are returned to the sender.
• Property left after release must be collected within 30 days, and commissary orders delivered after release must be picked up within 72 hours.

See the Inmate Mail page for mailing rules and the Inmate Commissary/Property page for release pickup deadlines.

Comal County inmate record contacts

Use the jail for custody and facility questions, jail records for formal record requests, and the bond office for bond processing questions.

• Comal County Jail / Corrections — 3000 IH 35 S, New Braunfels, TX 78130
  Phone: (830) 620-3450
  Hours: 8 am to 5 pm
• Criminal / Jail Records Division — 3000 IH 35 South, New Braunfels, Texas 78130
  Phone: (830) 620-3412
  Email: JailRecords@co.comal.tx.us
  Hours: 8 am to 5 pm
• Bail Bond Office — 3000 IH 35 South, New Braunfels, TX 78130
  Phone: 830-620-3450 Ext. 2019
  Hours: 5 am to 9 pm